Shikwari Suites - Shikwari Nature Reserve

Pengalaman yang mengerikan, saya tidak akan merekomendasikan siapa pun untuk pergi ke tempat itu, bahkan setelah kami mengajukan keluhan kami kepada pemilik Sue, dia tidak pernah meminta maaf dan bahkan tidak pernah bertanya apa yang perlu mereka lakukan untuk meningkatkan layanan, sebaliknya dia sangat defensif, yang membuat saya marah. bahkan lebih buruk. Tempatnya kering, kolam kotor, furnitur lama, pintu tidak terbuka dengan benar, tidak ada air panas ketika kami berada di sana, bahkan tidak bisa mandi, kami langsung pergi keesokan paginya.Saya memesan untuk 2 malam dan dan hanya tidur selama 1 malam, saya ingin pengembalian uang saya untuk 1 malam, saya membuang-buang uang dan waktu saya mengunjungi tempat itu, mengemudi selama 4 jam tanpa hasil!

My wife and I stayed 2 nights in self-catering for R1800 (~$180) in the middle of the summer. The room was a little rondavel (round hut) with 1 king sized bed, 1 small closet, 2 bedside tables (one of which was broken and kept falling over), 2 lamps (one of which was broken and would not turn on), and an ottoman. There was no aircon but there was an overhead fan which shook very noisily.There were 2 twin mattresses sitting on the floor when we arrived. When we told them we don't have 2 kids and don't need the mattresses, the lady told us to just move them to the side and ignore them. She did not bother having them removed. Considering how small the hut was, there was no extra room for 2 unnecessary mattresses.We were not given a key so we asked for one and were told that, because we were in the bush, a key was not needed. I understand there is less crime in the bush than in a big city, but there are other people staying at the "lodge" that I can't speak for, that are likely from the city. Obviously keys existed for our room because there was a lock on the door and a lock does not come without a key. But they still refused to give us one.There was a pool that seemed nice but was so poorly maintained and dirty, you could not see the bottom, even where the steps were. It would have been really nice to be able to enjoy the pool, as it was the middle of the summer and our small room was very stuffy.There was 1 bathroom to share between 4 rooms. The toilet barely flushed. The shower was not even in the bathroom but outdoors, in public. The bath was cheaply repaired and dirty.The staff were obviously not at all attentive to the self-catering accommodations. We were even told that the common area, which was actually fairly nice, was only available to us between 15h00 and 18h00 because we were only staying in self-catering.We spoke with 2 other families staying at Shikwari who were just as frustrated and disappointed as we were. My wife and I were just there to do some hiking and were not looking for a luxurious hotel to stay in, but for R1800 this place was a huge rip-off. There are many places to stay inside Kruger National Park that are similar, except with aircon and sometimes personal and private bathrooms, for only R250-R500. Therefore I would not recommend staying at this lodge to anyone at anytime.

Terima kasih telah mengakomodasi kami dalam waktu singkat! Terima kasih Ann atas keramahan Anda & terima kasih banyak kepada Noel karena telah mengantar kami berkeliling properti dan memberi kami pertemuan dekat dengan satwa liar di sana. Kami menikmati masa menginap kami!

Tenang damai dan benar-benar menakjubkan. Staf sangat ramah dan berusaha keras untuk menjadikan ini liburan yang tak terlupakan.

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